Kanoo X - Guyana is fully committed to respecting our customers' privacy. Your privacy and trust are essential to our success as a business. How we collect, store, and use the information we gather about our customers and prospects will be continually assessed against new technologies, business practices, and customers’ changing needs.
There are two types of information gathered on our website.
We do not disclose your information to anyone outside Kanoo X - Guyana except:
Personal information submitted via our web-based request or application forms is collected for the purpose of fulfilling information requests and merchant applications only.
Occasionally, we may feel that specific applications stand a much better chance with a different acquiring bank. In this instance, we may transfer an application to a different account or even place it with two simultaneously. If this happens, we will need to pass your information over to up to 3 different acquiring banks (you are under no obligation to accept the new offer and can cancel your application at any time without any costs to you.)
Company (never financial) information collected through the merchant account process, once live, may be given to selected third parties. This information is given on a strictly confidential basis and for the sole purpose of providing merchants with competitive pricing structures.
From time to time, we may contact you via e-mail with offers and promotions that we think may be of interest. Users may request not to receive marketing e-mails at any time by contacting Kanoo X - Guyana at info@ Kanoo X - Guyana .com.
We may use your business name and/or company logo on our corporate website for marketing. We will not disclose any other information about you or your business. If you do not want us to use your business name and/or company logo, please inform us via e-mail.
As part of the application process, which is only done once we have received all the relevant documentation back, we and/or our banking partners perform two primary checks.
Data storage on our systems and the communication between us, our Partners and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay current with the latest versions of any third-party code we use and continually review our proprietary code. Once an application is rejected or inactive for more than six months, or we have been asked to cancel it, we destroy or delete all information.
We collect “non-personal” information from you, such as your browser type, the URL of the previous website you visited, your ISP, your operating system, and your IP address. “Non-personal” information cannot be easily used to identify you personally. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address may also recognise customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.
All our online applications use session ID’s. A session ID is a unique identifier in the form of a hash-generated function sent from a secure server to a client to identify the current interaction session. The reason session IDs are used is that the client only has to handle the identifier (a small piece of data which is otherwise meaningless and thus presents no security risk) – all session data is stored on a secure server linked to that identifier.
